Spanning the Distance: Framingham State's Embedded Librarian Program Thursday May 8 4:00p - 5:15p
Bonnie Mitchell, Director of Library Services, Framingham State College
Peg Snyder, Circulation Librarian, Framingham State College
Robin Robinson, Director, Distance Education, Framingham State College
Andrea Pickles, Director of Academic Technology, Framingham State College
The Henry Whittemore Library at Framingham State College http://www.framingham.edu/wlibrary/ and the Embedded Librarian Program.
This grew out of the Distance Learning program – using Blackboard http://www.academicsonline.org/
Blackboard has an ASK THE LIBRARIAN discussion feature.
They have 70 + courses 700+ distance ed students.
Peg Snyder was the first Embedded Librarian.+ 2 Faculty members in 2004
2006 3 librarians – 5 faculty members
2008 3 librarians – 5 Faculty members
Peg Snyder’s experience – those who are on board tend to stick with it
EVOLUTION OF THE PROGRAM
· Peg determined faculty expectations - In one case, faculty prefer to use the "Ask the Librarian" discussion feature only.
· In other classes she creates an Exercise Assignment: Students find an article, explain how the student obtained, explain the importance of the article. Librarian reviews and gives feedback.
· For online students, librarians mail both books and articles to the student. (Not for oncampus students, however)
· Remote barcode registration http://www.academicsonline.org/support.htm Students interested in using the College library online should email msnyder@frc.mass.edu to get started. A bar code number will be sent back by return email.
· OffCampus access to electronic reserves and materials through EZ Proxy. Because of EZProxy access to electronic reserves and databases, the only reason students need a barcode is to be able place an interlibrary loan.
Student feedback - the librarians offered valuable assistance.
Peg estimates that her total time is about 5 hrs/semester as she and colleagues are not actually teaching in the classroom. Another embedded librarian participated in curriculum development and made up a 5 page worksheet: "what is a call number?" etc.
Other programs instituted at Framingham State
E-Reserves through Blackboard piloted in 2005 with a small number of faculty members.
OTHER COLLABORATIONS
They have instituted a number of Copyright workshops for faculty
The reach out to offer Academic affairs support
Encourage faculty involvement in developing library services
Advice: Form Relationships
· Take someone to coffee
· Volunteer for projects
· Work on Committees
· Get their attention.
Brenda
Showing posts with label Academic Libraries. Show all posts
Showing posts with label Academic Libraries. Show all posts
Thursday, May 8, 2008
Community Curriculum & Communication: thoughts from a successful liaison program. Thursday May 8 1:45p - 3:00p
Community Curriculum & Communication: thoughts from a successful liaison program. Thursday May 8 1:45p - 3:00p
Healther Tompkins, Reference and Instruction Librarian for the Humanities, Gould Library, Carleton College
Ann Zawistoski, Reference and Instruction Librarian for the Humanities, Gould Library, Carleton College
Gould Library home page: https://apps.carleton.edu/campus/library/
Used a liaison model for eight years. Liaisons work closely with faculty to provide reference and instruction services in departments. Their liaisons do NOT select for the general collection.
Curriculum development
Initiatives
Outreach
CONSIDERATIONS WHICH HAVE AFFECTED HOW THE CARLETON LIAISON MODEL HAS DEVELOPED
Institutional Characteristics
· Where is the library situated
· Characteristics of communication with faculty
· Librarian status
· General education requirements
· Institutional divisions
· Current successfulacademic support models
· Size of the student body
· Student demographics
· Institutional culture
ACTIVITIES
THEY EMPHASIZE ONE ON ONE WORK WITH STUDENTS: INDIVIDUAL APPOINTMENT PROGRAM http://apps.carleton.edu/campus/library/
CLASSROOM INSTRUCTION
THERE IS A SENIOR CAPSTONE PROJECT THAT EVERY STUDENT NEEDS TO DO
Statistics
Number CLASSES have stayed the same and individual appointments have Tripled in the past 8 years. Now, it’s 180+ This is face to face and email assistance within the liaison subjects.
It is very important for the
There is a very active Learning and Teaching Center, the Perlman Center for Learning and Teaching http://apps.carleton.edu/campus/ltc/ which hosts frequent talks, presentations, colloquia. Very strong, faculty and librarians together. WOW, look at their website! Great dialog, interchange with faculty.
Thu. May. 8 (Today)12:00 pm - LTC: The Program on Intergroup Relations: Lessons from a social justice education program
Thu. May. 15 12:00 pm - LTC: Visualizing the Victorian Novel
Thu. May. 22 12:00 pm - LTC: Curricular Design Issues
Thu. May. 29 12:00 pm - LTC: Integrating and Supporting the Visual: How We Work
LTC has its own library http://apps.carleton.edu/campus/ltc/library/
THE REFERENCE DESK
An opportunity to learn other areas; helps with interdisciplinary activities.
The Gould Mission and Vision https://apps.carleton.edu/campus/library/about/mission/
Information Literacy at Gould: with the Mellon Grant 2000-2003 https://apps.carleton.edu/campus/library/about/infolit/
There’s an ice cream social at the end of Spring semester sponsored by the library
Film showing interviews with students. https://apps.carleton.edu/campus/library/about/orientation/?item_id=234868
They showed the video to incoming freshmen.
I love the libe because ____________
This is what I’d do if I were the Library Director______________________
Feedback from the students
They love to sleep on the 4th floor
What are future plans for the library? Questions and what’s coming.
· They need to think about sustainability. They can’t keep adding to the Reference staff. Some areas such as quantitative reasoning or critical thinking do not break down into disciplines.
· Have they taken liaison program too far? Student: “ I know you don’t do History, but Ann’s not here…”
· More integrated support throughout campus. There will soon be an arts union building. Academic support people, information technology people, writing center etc.
· Need to keep up on curricular initiatives.
QUESTIONS FOR THE AUDIENCE
1. How would you characterize your institution? Library? Community?
2. What successful models of academic support exist outisde the library?
3. How do you see the questions you get from students and faculty changing
4. What would constitute success for your liaison program? How would you evaluate the effectiveness of the program?
5. How do you see student and faculty expectations shifting over time?
6. What methods would you use to build a sustainable model or revise an existing model?
AND
1. What about supporting and increase in diversity?
2. How can the librarians stay flexible if the curriculum radically changes?
Mellon Faculty Lifecycles Grant to Carleton and Macalester http://apps.carleton.edu/campus/ltc/initiatives/mellon/
They use Libstats from the University of Wisconsin http://swik.net/Libstats http://code.google.com/p/libstats/ Needs PHP and SQL demo http://www.slideshare.net/vacekrae/libstats-demo-and-overview/
http://www.librarytechnologysolutions.com/services/libstats.html
http://pegasuslibrarian.blogspot.com/2006/10/making-reference-desk-statistics-fun.html
First Year Information Literacy in the Liberal Arts Assessment (FYILLAA) Developed right at Carleton
http://apps.carleton.edu/campus/library/about/infolit/fyillaa/
http://apps.carleton.edu/campus/library/assets/Balt7combined.ppt
Download the survey http://www.nitle.org/index.php/nitle/content/download/5408/31218/file/ResearchPractices.pdf
Over the past two years the Gould library has taken a lead role in a MITC / NITLE grant to create a web-based assessment tool to measure the information literacy of incoming students, before they've had any college library instruction.
The assessment tool focused on five dimensions of student information literacy: Experience, or what have students done; Attitude, or what do students value; Epistemology, or what do students believe; Knowledge, or what do students know; and Critical Capacities, or how do students evaluate.
Healther Tompkins, Reference and Instruction Librarian for the Humanities, Gould Library, Carleton College
Ann Zawistoski, Reference and Instruction Librarian for the Humanities, Gould Library, Carleton College
Gould Library home page: https://apps.carleton.edu/campus/library/
Used a liaison model for eight years. Liaisons work closely with faculty to provide reference and instruction services in departments. Their liaisons do NOT select for the general collection.
Curriculum development
Initiatives
Outreach
CONSIDERATIONS WHICH HAVE AFFECTED HOW THE CARLETON LIAISON MODEL HAS DEVELOPED
Institutional Characteristics
· Where is the library situated
· Characteristics of communication with faculty
· Librarian status
· General education requirements
· Institutional divisions
· Current successfulacademic support models
· Size of the student body
· Student demographics
· Institutional culture
ACTIVITIES
THEY EMPHASIZE ONE ON ONE WORK WITH STUDENTS: INDIVIDUAL APPOINTMENT PROGRAM http://apps.carleton.edu/campus/library/
CLASSROOM INSTRUCTION
THERE IS A SENIOR CAPSTONE PROJECT THAT EVERY STUDENT NEEDS TO DO
Statistics
Number CLASSES have stayed the same and individual appointments have Tripled in the past 8 years. Now, it’s 180+ This is face to face and email assistance within the liaison subjects.
It is very important for the
There is a very active Learning and Teaching Center, the Perlman Center for Learning and Teaching http://apps.carleton.edu/campus/ltc/ which hosts frequent talks, presentations, colloquia. Very strong, faculty and librarians together. WOW, look at their website! Great dialog, interchange with faculty.
Thu. May. 8 (Today)12:00 pm - LTC: The Program on Intergroup Relations: Lessons from a social justice education program
Thu. May. 15 12:00 pm - LTC: Visualizing the Victorian Novel
Thu. May. 22 12:00 pm - LTC: Curricular Design Issues
Thu. May. 29 12:00 pm - LTC: Integrating and Supporting the Visual: How We Work
LTC has its own library http://apps.carleton.edu/campus/ltc/library/
THE REFERENCE DESK
An opportunity to learn other areas; helps with interdisciplinary activities.
The Gould Mission and Vision https://apps.carleton.edu/campus/library/about/mission/
Information Literacy at Gould: with the Mellon Grant 2000-2003 https://apps.carleton.edu/campus/library/about/infolit/
There’s an ice cream social at the end of Spring semester sponsored by the library
Film showing interviews with students. https://apps.carleton.edu/campus/library/about/orientation/?item_id=234868
They showed the video to incoming freshmen.
I love the libe because ____________
This is what I’d do if I were the Library Director______________________
Feedback from the students
They love to sleep on the 4th floor
What are future plans for the library? Questions and what’s coming.
· They need to think about sustainability. They can’t keep adding to the Reference staff. Some areas such as quantitative reasoning or critical thinking do not break down into disciplines.
· Have they taken liaison program too far? Student: “ I know you don’t do History, but Ann’s not here…”
· More integrated support throughout campus. There will soon be an arts union building. Academic support people, information technology people, writing center etc.
· Need to keep up on curricular initiatives.
QUESTIONS FOR THE AUDIENCE
1. How would you characterize your institution? Library? Community?
2. What successful models of academic support exist outisde the library?
3. How do you see the questions you get from students and faculty changing
4. What would constitute success for your liaison program? How would you evaluate the effectiveness of the program?
5. How do you see student and faculty expectations shifting over time?
6. What methods would you use to build a sustainable model or revise an existing model?
AND
1. What about supporting and increase in diversity?
2. How can the librarians stay flexible if the curriculum radically changes?
Mellon Faculty Lifecycles Grant to Carleton and Macalester http://apps.carleton.edu/campus/ltc/initiatives/mellon/
They use Libstats from the University of Wisconsin http://swik.net/Libstats http://code.google.com/p/libstats/ Needs PHP and SQL demo http://www.slideshare.net/vacekrae/libstats-demo-and-overview/
http://www.librarytechnologysolutions.com/services/libstats.html
http://pegasuslibrarian.blogspot.com/2006/10/making-reference-desk-statistics-fun.html
First Year Information Literacy in the Liberal Arts Assessment (FYILLAA) Developed right at Carleton
http://apps.carleton.edu/campus/library/about/infolit/fyillaa/
http://apps.carleton.edu/campus/library/assets/Balt7combined.ppt
Download the survey http://www.nitle.org/index.php/nitle/content/download/5408/31218/file/ResearchPractices.pdf
Over the past two years the Gould library has taken a lead role in a MITC / NITLE grant to create a web-based assessment tool to measure the information literacy of incoming students, before they've had any college library instruction.
The assessment tool focused on five dimensions of student information literacy: Experience, or what have students done; Attitude, or what do students value; Epistemology, or what do students believe; Knowledge, or what do students know; and Critical Capacities, or how do students evaluate.
Academic Libraries have Friends (and Donors!) Thursday 10am
Academic Libraries have Friends (and Donors!) Thursday 10am
Emily Silverman Director of Library Development and Communication http://www.library.umass.edu/giving/howtogive.html UMass Amherst
Jay Schaeffer University of Massachusetts - Amherst. Director of Libraries http://www.library.umass.edu/
This series on library advocacy is underwritten jointly by MLA and ACRL.
Umass Amherst has 49 staff.
Silverman reaches out to alums. They have had a FRIENDS of the DUBOIS LIBRARY organization since the 70’s
Tips from Emily:
1. Believe in yourself - Her belief: this library is valuable, unique, does something that no other campus entity can, keeps evolving
2. Look like a winner – They changed from a “Woe is us” attitude in budget downturns. Quit whining.
3. Ask ask ask
4. Who do you know?
LOOK LIKE A WINNER
Some innovations with that CAN DO attitude which help U Mass
Creation of LEARNING COMMONS - open 24/5 hrs some days, landscaping, plantings, natural light http://www.umass.edu/learningcommons/ with the support of admin, writing center, career services, to bring about the concept of the learning commons to implement all kinds of services withing the library. http://www.umass.edu/learningcommons/lcfactsheet.pdf
There are workstation clusters, lots of light. Café called Procrastination Station. Individual and group seating. New policies. You can eat in the CAFÉ , we can staff 24hrs. Quiet study 2nd floor. Cellphone booths (funky red tubes where you can do your cellphone calls), laptop loaner program, digital repository) 600,000 to 1.2 million users in the last few years = potential DONORS
The LEARNING COMMONS was selected by the 50th reuion for Class of 1955 gift Library renovate one side of the library with landscaping, 1957 3 other sides for a pedestrian commons + an ongoing maintenance gift.
They sell a library mug, publicity is just a 8.5X11 trifold. They are not an official 501c organization. Members who donate $25 or more receive library FRIENDS newsletter, annual report and events. The newsletter is now few words, lots of pictures.
Creation of the courtyard gardens in the center of the library.
Ongoing Assessment
Surveys of users and nonusers, focus groups, events, information communication.
They let people know that they have taken their suggestions to heart.
ASK ASK ASK
They have defined their potential donors. Alums, Admin, Fac, Collectors of all kinds of things, Busines leaders. Some institutions look to parents of students.
They have worked with their retiring Faculty. Huge cohort of recently retired. The help them with their own personal libraries, ideas for giving their treasures to libraries when they are ready to downsize.
They look to alums for all kinds of fun realia. Freshman beenies, etc. http://www.library.umass.edu/giving/
Events http://www.library.umass.edu/dinner/ Had talk from famous alums, Jane Yolen. Ken Turan, Boston Antiquarian International Book Fair.
Business sponsorships for FRIENDS fundraising events.
The Second ASK. Any donors to UMass Amherst get in the Spring, a handsome note, asking for a second gift devoted to the library.
Bursar bills have a $65 “give to the library” addons.
They have some ENDOWMENT FUNDS.
http://www.library.umass.edu/giving/endowments.html
21st Century Library Technology Fund to support technology and infrastructure initiatives
Friends of the Library Endowment Fund to build the collections.
John W. Bennett Labor History Collection Endowment
Ann Elder Bestor Memorial Library Endowment for Business Reference for business reference materials
Howard E. and Margaret E. Barr Bigelow Endowed Fund for the Life Sciences Collection for biological sciences and geosciences journals
Randolph W. Bromery Library Endowment Fund to support initiatives that enhance the legacy of W.E.B. Du Bois, and to encourage academic scholarship that builds upon the contributions of the W.E.B. Du Bois Papers and related collections
Library Archive Fund for the preservation and restoration of archives
Oswald Tippo Library Endowment Fund for the acquisition of exceptional materials that enrich the scholarly collections
Veli W. and Ida G. L. Wallenius Library Endowment Fund for the acquisition of library materials and support of library programs representative of diverse cultures
Since the learning commons, donors have decided to fund technology and facility rather than just collections...
They have turned that joke /dog of a library into a benefit.
JAY SCHAEFFER – LIBRARY DIRECTOR
Recognizing donors. U Mass sends letters to donors $100 or more.
SMALL donors need to be recognized too. That’s good stewardship. They now send a colorful little Post card with students on the front.
There’s a difference between Donors and Friends. Friends often support the library philosophically, but they are not big givers.
NOBODY EVER GRADUATED FROM A LIBRARY,
BUT NOBODY EVER GRADUATED WITHOUT ONE
There is a “Director’s Council” These are people who are interested in advocating for support for the library. They are personal donors of at least $1000 to the library. Some have friends who are major donors for the library.
Parting shot from Jan Schaeffer: Always respect EVERY donation. Be visble, be sociable, be an advocate.
Brenda
Emily Silverman Director of Library Development and Communication http://www.library.umass.edu/giving/howtogive.html UMass Amherst
Jay Schaeffer University of Massachusetts - Amherst. Director of Libraries http://www.library.umass.edu/
This series on library advocacy is underwritten jointly by MLA and ACRL.
Umass Amherst has 49 staff.
Silverman reaches out to alums. They have had a FRIENDS of the DUBOIS LIBRARY organization since the 70’s
Tips from Emily:
1. Believe in yourself - Her belief: this library is valuable, unique, does something that no other campus entity can, keeps evolving
2. Look like a winner – They changed from a “Woe is us” attitude in budget downturns. Quit whining.
3. Ask ask ask
4. Who do you know?
LOOK LIKE A WINNER
Some innovations with that CAN DO attitude which help U Mass
Creation of LEARNING COMMONS - open 24/5 hrs some days, landscaping, plantings, natural light http://www.umass.edu/learningcommons/ with the support of admin, writing center, career services, to bring about the concept of the learning commons to implement all kinds of services withing the library. http://www.umass.edu/learningcommons/lcfactsheet.pdf
There are workstation clusters, lots of light. Café called Procrastination Station. Individual and group seating. New policies. You can eat in the CAFÉ , we can staff 24hrs. Quiet study 2nd floor. Cellphone booths (funky red tubes where you can do your cellphone calls), laptop loaner program, digital repository) 600,000 to 1.2 million users in the last few years = potential DONORS
The LEARNING COMMONS was selected by the 50th reuion for Class of 1955 gift Library renovate one side of the library with landscaping, 1957 3 other sides for a pedestrian commons + an ongoing maintenance gift.
They sell a library mug, publicity is just a 8.5X11 trifold. They are not an official 501c organization. Members who donate $25 or more receive library FRIENDS newsletter, annual report and events. The newsletter is now few words, lots of pictures.
Creation of the courtyard gardens in the center of the library.
Ongoing Assessment
Surveys of users and nonusers, focus groups, events, information communication.
They let people know that they have taken their suggestions to heart.
ASK ASK ASK
They have defined their potential donors. Alums, Admin, Fac, Collectors of all kinds of things, Busines leaders. Some institutions look to parents of students.
They have worked with their retiring Faculty. Huge cohort of recently retired. The help them with their own personal libraries, ideas for giving their treasures to libraries when they are ready to downsize.
They look to alums for all kinds of fun realia. Freshman beenies, etc. http://www.library.umass.edu/giving/
Events http://www.library.umass.edu/dinner/ Had talk from famous alums, Jane Yolen. Ken Turan, Boston Antiquarian International Book Fair.
Business sponsorships for FRIENDS fundraising events.
The Second ASK. Any donors to UMass Amherst get in the Spring, a handsome note, asking for a second gift devoted to the library.
Bursar bills have a $65 “give to the library” addons.
They have some ENDOWMENT FUNDS.
http://www.library.umass.edu/giving/endowments.html
21st Century Library Technology Fund to support technology and infrastructure initiatives
Friends of the Library Endowment Fund to build the collections.
John W. Bennett Labor History Collection Endowment
Ann Elder Bestor Memorial Library Endowment for Business Reference for business reference materials
Howard E. and Margaret E. Barr Bigelow Endowed Fund for the Life Sciences Collection for biological sciences and geosciences journals
Randolph W. Bromery Library Endowment Fund to support initiatives that enhance the legacy of W.E.B. Du Bois, and to encourage academic scholarship that builds upon the contributions of the W.E.B. Du Bois Papers and related collections
Library Archive Fund for the preservation and restoration of archives
Oswald Tippo Library Endowment Fund for the acquisition of exceptional materials that enrich the scholarly collections
Veli W. and Ida G. L. Wallenius Library Endowment Fund for the acquisition of library materials and support of library programs representative of diverse cultures
Since the learning commons, donors have decided to fund technology and facility rather than just collections...
They have turned that joke /dog of a library into a benefit.
JAY SCHAEFFER – LIBRARY DIRECTOR
Recognizing donors. U Mass sends letters to donors $100 or more.
SMALL donors need to be recognized too. That’s good stewardship. They now send a colorful little Post card with students on the front.
There’s a difference between Donors and Friends. Friends often support the library philosophically, but they are not big givers.
NOBODY EVER GRADUATED FROM A LIBRARY,
BUT NOBODY EVER GRADUATED WITHOUT ONE
There is a “Director’s Council” These are people who are interested in advocating for support for the library. They are personal donors of at least $1000 to the library. Some have friends who are major donors for the library.
Parting shot from Jan Schaeffer: Always respect EVERY donation. Be visble, be sociable, be an advocate.
Brenda
Positioning the Academic Library for the 21st Century: a New Model of Library Centrality. Thursday, May 8 8:30
Positioning the Academic Library for the 21st Century: a New Model of Library Centrality. Thursday, May 8 8:30
KEYNOTE ADDRESS
Susan Parker, Ph.D. Deputy University Librarian and CFO UCLA library. Research interest: the role of the academic library
Susan C. Scrimshaw, President, Simmons College, formerly dean of the U of IL at Chicago School of Public health. Research interest: gender, ethnicity, race, culture and their impact on public health.
This series on library advocacy is underwritten jointly by MLA and ACRL.
The 16 second elevator speech. If you had an administrator all to yourself for 16 seconds, what would you discuss: Budget, How busy the library is, Library is the heart of the University, How to improve outcomes.??????
What does Library is the heart of the University mean to YOU. What does it mean to your administrators. Does it transfer enough to realize actual resource support???
THE CENTRALITY of the LIBRARY is a value The Library contributes so fundamentally to the success of the University that it is absolutely central
TWO SEMINAL RESEARCH SOURCES ON THE CENTRALITY OF THE LIBRARY IN THE UNIVERSITY
1. Hackman’s research : Power and centrality in the allocation of resources in colleges and universities; Hackman, Judith Administrative Science Quarterly; 1985 Vol. 30, p61-77, 17p. She divided University units: Core and Peripheral and assessed How well units connected with the mission
2. Grimes’ 1998 book: Academic Library Centrality; Grimes, Deborah Jean; 1998, Chicago : Association of College and Research Libraries.
MODERN RESEARCH
Susan Parker’s own article: She and 6 others surveyed 6 public institutions, interviewed 6 University Presidents, 6 University provosts: “What does Library is the heart of the University mean to you?”
Attitudes of Presidents and Provosts on the University Library. By: Lynch, Beverly P.; Murray-Rust, Catherine; Parker, Susan E.; Turner, Deborah; Walker, Diane Parr; Wilkinson, Frances C.; Zimmerman, Julia. College & Research Libraries, May2007, Vol. 68 Issue 3, p213-227, 15p; (AN 25301281) EBSCO persistent link http://search.ebscohost.com/login.aspx?direct=true&db=lxh&AN=25301281&site=ehost-live Cited References (5)
Authors: Lynch, Beverly P.1 bplynch@ucla.edu; Murray-Rust, Catherine2 Catherine.Murray-Rust@ColoState.edu; Parker, Susan E.3 sparker@library.ucla.edu; Turner, Deborah4 urned@u.washington.edu; Walker, Diane Parr5 dpw@virginia.edu; Wilkinson, Frances C.6 fwilkins@unm.edu; Zimmerman, Julia7 Zimnmerj1@ohio.edu
Parker et al. FINDINGS on the Centrality of the Library @ the University
Metaphor. heart of the University
Standards and Technology. Information literacy instruction/ technology
Mission: connection of the library to the university’s mission. Does that factor in funding? Parker claims there is a DIRECT
Research allocation: does favorable or unfavorable benchmark marks with other instituion affect
Indicators of Centrality:
One provost: “Library is the LIFEBLOOD”
It’s the psychological center of what it means to BE the University”
A Marketing Slogan. Something the Library Director
It is time to upgrade the criteria and look at libraries in a different mode
Top 3 indicators of Centrality in Parker’s study
1. LIBRARY’S ABILITY TO OBTAIN OUTSIDE FUNDING
2. VISIBILITY AND LEADERSHIP ON CAMPUS
3. CIRCULATION/INTERLIBRARY LOAN STATISTICS
Other values
4. TECHNOLOGY INNOVATION
5. QUALITY OF PERSONNEL
6. QUALITY OF SERVICE TO THE UNIVERSITY (and by extension, its community)
This suggests a new model of Centrality:
Increased visibility for the library in service to the University
Outside funding
Develop strategic goals that reflect the larger university mission and its values
Collaboration within and without the institution. Other units, other colleges, academic departments, individual faculty
A 2008 study by Judy Luther (President, Informed strategies) is well worth reading
White Paper
· University Investment in the Library: What's the Return? A Case Study at the University of Illinois at Urbana-Champaign 2008, by Judy Luther, President, Informed Strategies ( HTML PDF)
Focus was on grantwriting. The study actually came up with a monetary “return on investment”
OLD STRATEGIES
· Describe the library’s measurable contributions to the institution. Circ statistics etc. Lately, add electronic resources/information literacy to the mix of statistics.
NEW STRATEGIES
· Determine and understand what the university values
o Examples at UCLA: Faculty retention, research grants, demonstrable impact on the institution & community
· Speak clearly and compellingly about the library’s contribution toward enhancing or furthering those values
o SOME libraries even hire lobbyists. Umass has a parttime lobbyist.
A CONVERSATION between Scrimshaw and Parker ON “WHAT IS THE LIBRARY???”
Traditional view. The library was a place where physical items resided, were collected, cataloged, preserved.
Modern view.
Clients LEARN how to access, but also get HELP in accessing. Faculty and students guided strategic access.
The library is the GATHERING part of the campus. For study, to discuss together. Meaning: gathering rooms with access to resources, quiet reading spots with comfortable chairs. This has big implications for the architecture.
STRATEGY – for working with Administrators. Advice from Scrimshaw:
Find a way to get key decisionmakers to have an EXPERIENCE in the library. Reports don’t cut it.
· Reference engagement
· Information literacy
Find excuses to show archives and access.
Question for an Scrimshaw as a University President: What impacts your decisions about funding the library? What influences resource allocation?
More requests than money. What criteria do I use in allocating money to the library?
· Inflation in subscription maintenance
· Incremental services: adding to collections (documenting the impact would be great, however, how can one measure the increase in student productivity, faculty productivity?)
· Role of the librarian. Look at where the conversations are held? Library Director should report to the provost table with the deans who are competing for the same money.
· Look at data points: use student satisfaction surveys, LibQual, use Benchmarking with sister institutions.
How can libraries be protected in tough budget times? A Question for President Scrimshaw.
In budget reductions, some institutions protect library resources. UIL @Chicago did. Scrimshaw supported digitizing art resources for example as a strategy. Access to information needs to be protected for the good of ALL the instructional efforts on campus and off.
Comments from Scrimshaw
Antiquated libraries need to be redesigned to accommodate the new paradigm, listening VERY CAREFULLY to the user community. The Simmons library: people have coffee, it’s abuzz with energy and activity.
What about Information Literacy? How should libraries set themselves up to make an impact?
Provide “short courses” for faculty and students tailored to specific literacy skills.
Question for Parker re: her team’s research conversation with Presidents and Provosts: Most surprising comment by a College President: “You people are badgering me for money all the time..” Scariest moment. Obvious that the President had not experienced the library, did not personally use.
What was the Best Elevator speech either Parker and Scrimshaw have heard?
· Staff member chased Parker into the elevator, gave her an idea on paper about how we can deploy our workstation resources and save $50,000.
· 2 days ago Scrimshaw met archivist who is cataloging Martin Luther King’s papers @ BU, talking about the incredible power of the letters… how it made her feel to see and hold a letter from Medgar Evers to Martin Luther King. Powerful moment for Scrimshaw to see what the long lasting contributions of librarians/archival work to scholarship for the future. Worth the money!
ADVICE: There are costs to partnering, but it’s often well worth it.
Brenda
KEYNOTE ADDRESS
Susan Parker, Ph.D. Deputy University Librarian and CFO UCLA library. Research interest: the role of the academic library
Susan C. Scrimshaw, President, Simmons College, formerly dean of the U of IL at Chicago School of Public health. Research interest: gender, ethnicity, race, culture and their impact on public health.
This series on library advocacy is underwritten jointly by MLA and ACRL.
The 16 second elevator speech. If you had an administrator all to yourself for 16 seconds, what would you discuss: Budget, How busy the library is, Library is the heart of the University, How to improve outcomes.??????
What does Library is the heart of the University mean to YOU. What does it mean to your administrators. Does it transfer enough to realize actual resource support???
THE CENTRALITY of the LIBRARY is a value The Library contributes so fundamentally to the success of the University that it is absolutely central
TWO SEMINAL RESEARCH SOURCES ON THE CENTRALITY OF THE LIBRARY IN THE UNIVERSITY
1. Hackman’s research : Power and centrality in the allocation of resources in colleges and universities; Hackman, Judith Administrative Science Quarterly; 1985 Vol. 30, p61-77, 17p. She divided University units: Core and Peripheral and assessed How well units connected with the mission
2. Grimes’ 1998 book: Academic Library Centrality; Grimes, Deborah Jean; 1998, Chicago : Association of College and Research Libraries.
MODERN RESEARCH
Susan Parker’s own article: She and 6 others surveyed 6 public institutions, interviewed 6 University Presidents, 6 University provosts: “What does Library is the heart of the University mean to you?”
Attitudes of Presidents and Provosts on the University Library. By: Lynch, Beverly P.; Murray-Rust, Catherine; Parker, Susan E.; Turner, Deborah; Walker, Diane Parr; Wilkinson, Frances C.; Zimmerman, Julia. College & Research Libraries, May2007, Vol. 68 Issue 3, p213-227, 15p; (AN 25301281) EBSCO persistent link http://search.ebscohost.com/login.aspx?direct=true&db=lxh&AN=25301281&site=ehost-live Cited References (5)
Authors: Lynch, Beverly P.1 bplynch@ucla.edu; Murray-Rust, Catherine2 Catherine.Murray-Rust@ColoState.edu; Parker, Susan E.3 sparker@library.ucla.edu; Turner, Deborah4 urned@u.washington.edu; Walker, Diane Parr5 dpw@virginia.edu; Wilkinson, Frances C.6 fwilkins@unm.edu; Zimmerman, Julia7 Zimnmerj1@ohio.edu
Parker et al. FINDINGS on the Centrality of the Library @ the University
Metaphor. heart of the University
Standards and Technology. Information literacy instruction/ technology
Mission: connection of the library to the university’s mission. Does that factor in funding? Parker claims there is a DIRECT
Research allocation: does favorable or unfavorable benchmark marks with other instituion affect
Indicators of Centrality:
One provost: “Library is the LIFEBLOOD”
It’s the psychological center of what it means to BE the University”
A Marketing Slogan. Something the Library Director
It is time to upgrade the criteria and look at libraries in a different mode
Top 3 indicators of Centrality in Parker’s study
1. LIBRARY’S ABILITY TO OBTAIN OUTSIDE FUNDING
2. VISIBILITY AND LEADERSHIP ON CAMPUS
3. CIRCULATION/INTERLIBRARY LOAN STATISTICS
Other values
4. TECHNOLOGY INNOVATION
5. QUALITY OF PERSONNEL
6. QUALITY OF SERVICE TO THE UNIVERSITY (and by extension, its community)
This suggests a new model of Centrality:
Increased visibility for the library in service to the University
Outside funding
Develop strategic goals that reflect the larger university mission and its values
Collaboration within and without the institution. Other units, other colleges, academic departments, individual faculty
A 2008 study by Judy Luther (President, Informed strategies) is well worth reading
White Paper
· University Investment in the Library: What's the Return? A Case Study at the University of Illinois at Urbana-Champaign 2008, by Judy Luther, President, Informed Strategies ( HTML PDF)
Focus was on grantwriting. The study actually came up with a monetary “return on investment”
OLD STRATEGIES
· Describe the library’s measurable contributions to the institution. Circ statistics etc. Lately, add electronic resources/information literacy to the mix of statistics.
NEW STRATEGIES
· Determine and understand what the university values
o Examples at UCLA: Faculty retention, research grants, demonstrable impact on the institution & community
· Speak clearly and compellingly about the library’s contribution toward enhancing or furthering those values
o SOME libraries even hire lobbyists. Umass has a parttime lobbyist.
A CONVERSATION between Scrimshaw and Parker ON “WHAT IS THE LIBRARY???”
Traditional view. The library was a place where physical items resided, were collected, cataloged, preserved.
Modern view.
Clients LEARN how to access, but also get HELP in accessing. Faculty and students guided strategic access.
The library is the GATHERING part of the campus. For study, to discuss together. Meaning: gathering rooms with access to resources, quiet reading spots with comfortable chairs. This has big implications for the architecture.
STRATEGY – for working with Administrators. Advice from Scrimshaw:
Find a way to get key decisionmakers to have an EXPERIENCE in the library. Reports don’t cut it.
· Reference engagement
· Information literacy
Find excuses to show archives and access.
Question for an Scrimshaw as a University President: What impacts your decisions about funding the library? What influences resource allocation?
More requests than money. What criteria do I use in allocating money to the library?
· Inflation in subscription maintenance
· Incremental services: adding to collections (documenting the impact would be great, however, how can one measure the increase in student productivity, faculty productivity?)
· Role of the librarian. Look at where the conversations are held? Library Director should report to the provost table with the deans who are competing for the same money.
· Look at data points: use student satisfaction surveys, LibQual, use Benchmarking with sister institutions.
How can libraries be protected in tough budget times? A Question for President Scrimshaw.
In budget reductions, some institutions protect library resources. UIL @Chicago did. Scrimshaw supported digitizing art resources for example as a strategy. Access to information needs to be protected for the good of ALL the instructional efforts on campus and off.
Comments from Scrimshaw
Antiquated libraries need to be redesigned to accommodate the new paradigm, listening VERY CAREFULLY to the user community. The Simmons library: people have coffee, it’s abuzz with energy and activity.
What about Information Literacy? How should libraries set themselves up to make an impact?
Provide “short courses” for faculty and students tailored to specific literacy skills.
Question for Parker re: her team’s research conversation with Presidents and Provosts: Most surprising comment by a College President: “You people are badgering me for money all the time..” Scariest moment. Obvious that the President had not experienced the library, did not personally use.
What was the Best Elevator speech either Parker and Scrimshaw have heard?
· Staff member chased Parker into the elevator, gave her an idea on paper about how we can deploy our workstation resources and save $50,000.
· 2 days ago Scrimshaw met archivist who is cataloging Martin Luther King’s papers @ BU, talking about the incredible power of the letters… how it made her feel to see and hold a letter from Medgar Evers to Martin Luther King. Powerful moment for Scrimshaw to see what the long lasting contributions of librarians/archival work to scholarship for the future. Worth the money!
ADVICE: There are costs to partnering, but it’s often well worth it.
Brenda
Sunday, May 6, 2007
Round Table Discussion: Public/Academic Library Collaboration
At first there were only academic librarians at this roundtable ... after a little while, thankfully some public librarians joined us. It would have been sad right, to only have academic librarians at a collaboration roundtable? I was heartened to hear so many of my academic colleagues talk about their interest in working with their local public libraries. I know we at Mt. Wachusett Community College find ourselves in a unique position - community colleges are somewhat of a hybrid, in that we serve both the greater community and also our more immediate community of faculty, staff and of course, students.
Here is a snapshot of the discussion:
Seven academic librarians and two public librarians
Do academic and public librarians handle reference differently? One participant had heard it was vastly different and participants weighed in on their views of the differences.
How do public libraries handle information literacy? There is a need for public librarians to start doing more to help their users become more information literate.
Vying for the same money with municipalities makes it difficult – need to make a special effort to bond and recognize commonalities.
Present together at conference – academic/public librarians - a great idea - I would love to present with someone (email me!)
Talked about the MassBlast program and others, teaming up public and academics - worked well at the Springfield Public Library. We at MWCC have also worked with MassBlast kids through visits by students doing the program through the Athol Public Library.
“My College Freshman” – day long event that gets all types of librarians together to talk about information literacy and writing - FREE - you should attend!! The 2006 event had a number of public librarians in attendance, including a YA librarian from Shrewsbury Public Library.
Tensions in relations between collaborations between public and academics sharing spaces/facilities ... Some specific situations were mentioned.
Training sessions – do together for users
How to fix the us and them issues … No easy answers
Here is a snapshot of the discussion:
Seven academic librarians and two public librarians
Do academic and public librarians handle reference differently? One participant had heard it was vastly different and participants weighed in on their views of the differences.
How do public libraries handle information literacy? There is a need for public librarians to start doing more to help their users become more information literate.
Vying for the same money with municipalities makes it difficult – need to make a special effort to bond and recognize commonalities.
Present together at conference – academic/public librarians - a great idea - I would love to present with someone (email me!)
Talked about the MassBlast program and others, teaming up public and academics - worked well at the Springfield Public Library. We at MWCC have also worked with MassBlast kids through visits by students doing the program through the Athol Public Library.
“My College Freshman” – day long event that gets all types of librarians together to talk about information literacy and writing - FREE - you should attend!! The 2006 event had a number of public librarians in attendance, including a YA librarian from Shrewsbury Public Library.
Tensions in relations between collaborations between public and academics sharing spaces/facilities ... Some specific situations were mentioned.
Training sessions – do together for users
How to fix the us and them issues … No easy answers
Thursday, May 3, 2007
MassBlast: Building Library Awareness and Staff for Tomorrow
Internships for high school students
▪A 40 hour program that pays stipends to the interns.
▪Many teens believe that librarians just put books on the shelves.
▪This program helps teens to understand exactly what librarians do.
▪They learn library skills and enjoy hands-on work
Recruitment – Actually, it was quite easy, Just ask! Sadly, some had to be turned away.
Staff of the library must believe in the program in order for it to work.
What do the teens do?
▪Shelve books (however not very often)
▪Order and catalog books
▪Interlibrary Loan (students enjoy the search)
▪Learn research skills (to prepare for college)
▪Participate in field trips and guest speakers
▪Resume building and Career exploration
While the program started as Simmons, it has grown to include 7 libraries across the state
Funding – Initially, by a small grant. Larger grants have been sought and awarded. This increase has allowed for the documentation of the program and sharing so that other libraries can develop new programs.
Detailed schedules are on the website. The program runs 2 days a week for 2 hours each time. The program begins with an icebreaker party. The plan is mostly to introduce the teens to the librarians. At the beginning of the program the students will work with a collection development librarian ordering a book, the book is received into the library, cataloged by the student and eventually receives a dedication label with the student’s name and is place on the shelves.
MassBLAST Website http://www.simmons.edu/massblast/
This session was meant to encourage other libraries to start programs similar to this one. Online there is curriculum for both academic and public libraries.
This program offers the teens a once in a lifetime opportunity. One of the main benefits is their increased comfort level in a library. It also introduces the idea of librarianship as a possible career.
▪Altered curriculum to include more on customer service
▪ILL was different from academic (public doesn’t use OCLC)
▪Teens contributed to a program on adult literacy
▪They spent time on children's and YA services
▪Visited branch libraries and the teens were able to run a story hour
Springfield Public found that it was very important that staff understand the desired goals for the program. Beware that this program takes time to plan and implement. It can also be expensive. Overall, the program has been very productive and encouraging.
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