Amy Benson (NELINET)
(this presentation will be on the NELA site)
Others have posted more complete notes, so this will be "Amy Benson: The Jokes" version, because her jokes illuminated what I think is a very important point.
An aside: Apparently the blogger table looked official—people kept asking where the evaluations were, and other “official”-type questions. At the end someone told us we looked like judges who should have held up scorecards!
I’ve heard Amy present before, and she’s lively and funny. She’s very good at making technical tools look easy and useful and fun. FUN is the key, because the interesting part of the talk for me was not the tools themselves but learning that Amy doesn’t choose to use a lot of them herself—and a lot of her jokes were about that.
In discussing Stephen Colbert, Amy called Comedy Central “Comedy Channel,” because, she admitted, “I don’t have cable. I don’t have a cellphone, either."
After the gasps, "I know, I know, this is all really cool—but I’m just not *ready*!”
On MySpace: ‘I don’t have a MySpace account either (I’m lucky I have a *car*). I’m not a people person—maybe this [MySpace] is where I should be.”
On Second Life (“we don’t want to have just one, right?”) for libraries:
“I can’t even manage *first* life!”
For me this ties in with one of the things Stephen Abram was talking about in his keynote address, that we need to play with all these technologies and learn about them. But we don't necessarily have to find them relevant to our *own* lives, we just have to wrap our heads around why our *patrons* might want to use them, so that we can incorporate them into our libraries accordingly. Our patrons don’t care if we prefer first life to Second Life, or if we like printed books and don’t care for downloadable audio and podcasts. But we *do* have to be able to demonstrate and explain the technology, preferably with some enthusiasm.
Showing posts with label Amy Benson. Show all posts
Showing posts with label Amy Benson. Show all posts
Monday, May 7, 2007
Thursday, May 3, 2007
Library 2.0 - Amy Benson
Again, folks have beat me to posting notes from the session, but I think I'll weigh in as a heavy user of many of the technologies that Amy described...
Love:
Wikis ... have our library procedure manual on a wiki. When I present at a conference with a group, up goes the wiki. Faculty are totally excited about wikis. I'm a big fan of PBwiki. Simple, fast and incredibly easy to use. And the PBwiki people want to work with us!! You should try it. I also use it to plan vacations when travelling with a group.
Blogs ... For a long time didn't understand the advantages of blogging. I don't have any interest in maintaining a personal blog - why would I put my personal life out there for the world? But then, the marketing possibilities of blogging for our library dawned on me. (I maintain our library's webpage - http://library.mwcc.edu and use Dreamweaver/HTML for that - that's snap ... Why blog??) AHHH ... other people can contribute easily to a blog - much easier than them sending me content and me having to be at my desk to post it. I have a business background (MBA) so I know my job is really something like 75% sales, so anything I can do to open up new communication channels with our users and make my job easier - it's all good!!
RSS feeds - our blog is available as a feed - that's a no brainer
IM - Been using it for 6 years+ for virtual reference. Hope to transition to Meebo this summer. This is another no brainer
YouTube - use video in our library instruction program as much as possible knowing it appeals to millenials who are the bulk of our students (love the wikiality video - have been using it for a year or so - thank goodness Comedy Central put up a legit copy)
Library ELF - use it personally, and have promoted it via our blog
Sitting the fence on :
Second life and MySpace - waiting and seeing how we fit in
Lukewarm on :
Podcasting - I'm 99% sure it's the last thing our students want to be listening to on their MP3 players in their free time. It's hard enough to get them to do their homework or anything outside of class!
I'm extremly enthused about technologies that make our jobs easier and are educationally sound. If it makes life easier and helps them learn - let's go for it! If you want to talk to me about how I use any of these technologies, feel free to email me at hmccann@mwcc.mass.edu
Love:
Wikis ... have our library procedure manual on a wiki. When I present at a conference with a group, up goes the wiki. Faculty are totally excited about wikis. I'm a big fan of PBwiki. Simple, fast and incredibly easy to use. And the PBwiki people want to work with us!! You should try it. I also use it to plan vacations when travelling with a group.
Blogs ... For a long time didn't understand the advantages of blogging. I don't have any interest in maintaining a personal blog - why would I put my personal life out there for the world? But then, the marketing possibilities of blogging for our library dawned on me. (I maintain our library's webpage - http://library.mwcc.edu and use Dreamweaver/HTML for that - that's snap ... Why blog??) AHHH ... other people can contribute easily to a blog - much easier than them sending me content and me having to be at my desk to post it. I have a business background (MBA) so I know my job is really something like 75% sales, so anything I can do to open up new communication channels with our users and make my job easier - it's all good!!
RSS feeds - our blog is available as a feed - that's a no brainer
IM - Been using it for 6 years+ for virtual reference. Hope to transition to Meebo this summer. This is another no brainer
YouTube - use video in our library instruction program as much as possible knowing it appeals to millenials who are the bulk of our students (love the wikiality video - have been using it for a year or so - thank goodness Comedy Central put up a legit copy)
Library ELF - use it personally, and have promoted it via our blog
Sitting the fence on :
Second life and MySpace - waiting and seeing how we fit in
Lukewarm on :
Podcasting - I'm 99% sure it's the last thing our students want to be listening to on their MP3 players in their free time. It's hard enough to get them to do their homework or anything outside of class!
I'm extremly enthused about technologies that make our jobs easier and are educationally sound. If it makes life easier and helps them learn - let's go for it! If you want to talk to me about how I use any of these technologies, feel free to email me at hmccann@mwcc.mass.edu
Launching Library 2.0: Working in the New Web World
Speaker Amy Benson of Nelinet
Program will be posted on the NELA - yup NELA website
http://nelib.org/
Amy is a smart, funny, entertaining speaker. She's talking about the upsurge in wireless devices - phones, computers, etc.
Access is in real time with all these approaches. You can customize your world on the web. Software is handled by the web site -not the user.
web 1.0 vs. web 2.0
Britannica online --- Wikipedia
Personal web sites -- blogging
content managmement systems - -- wikis
directories -- tagging
Ofoto - Flickr
3 aspects of web 2.0 - self service, community and trust
Self service: eliminate barriers, reduce complexity, customization, anywhere anytime, user drives the process.
example - itunes, you do it yourself, portable, whenever you want, makes suggestions to you
Community: sharing, collaboration, content, reputation, rise of the professional amateru, virtual worlds.
>>Users contributions
availability of free tools: blogger, PB wiki, Audacity, Slideshare.
Popular sites thrive on users contributions and promoting contents - check out the ok go treadmill video on youtube if you haven't seen it.
Tags and tagging
Keywords associated with whatever you're trying to describe
Uusally chosen by the author/creator of the item
Pew Internet - 28% if Americans have usd the internet to tag content
Talked about tag clouds
Stephen Colbert - Trust 2.0. Colbert encouraged all his watchers to go to the wikipedia and say that the elephant population in Africa has tripled. Brought down the wikipedia. POint was that with the wikipedia, is something necessarily true just because you read it in there.
Exhortation to make sure you trust the web content on all things.
Expectations 2.0
Library user expectations are based on experiences and technology avilable on the commercial web.
We;redealing with a social phenomenon - not just technology - Good point
Library 2.0 is new model for library service
Chance to rethink and retool what we do and who we are
Examples of Library 2.0
WPI library - IM reference 24/7
Darien Library in CT - has 10 blogs for differnt areas in the library. They're customizing info to the user. Blog format allows commnet and creates a community.
Memorial Hall library - poetry on ine
Butler University WikiRef. Reference resources in the wiki and people can comment on the use of the sources. Everyone on the reference desk can see the comments.
RSS
Does the library have info it wants to put out to people regularly? Use RSS!
Examples -- Univ. of Nevada - new books alert RSS
Nelinet offers an RSS feed for upcoming events and workshops
MySpace - social networks, make connections with people who share similar interests, keep in touch with friends, libraries can have a presence where the young people who hang out.
Boston Region has a myspace page. One of its friends is the library in Second Life!
Second Life for Libraries. Includes an Information Center. You can staff the reference desk! There are virtual book discussion groups. Interesting way of bringing people together.
OPAC 2.0
our opacs are out of date re: web 2.0. They contain valuable data. But don't work he way web 2.0 things do work
Google John Blyberg: ILS Customer Bill of Rights - everything that should come with an ILS now
Examples of new approaches to library opacs:
OCLC's Fiction Finder uses tagging and creates clouds that will lead uer from one title to another.
Cupid from the university of Rochester. Search on for instance, Tale of two cities and get only one hit. Click on it and it opens up more records with more choices for different formats. The detailed records connect with a map of the stacks that tell user where the book is shelved,
Ann Arbor district library - tags in the opac. Users can log in and add tags. Amy likes the use of LCSH along with tags.
Plymouth State University . Bib records can be found by Google. Essentially each bib record is a blog!
OCLC's Worldcat.org - World cat available to anyone.
Boob burro - Little program that people add to their opac that take you out to the internet.
Library lookup - another connecting tool.
A Mashup - Lewis and Clark Library System, A mashup takes info from different resources and puts them together.
TRUST in the library world
Traditionally libraries have been wary of maintaining and make use of patron data. However, users are enthusiastic about contributing content. We need to find ways to make use of it.
Challenge - find balance betwen personalization and privacy
Library ELF manages patron info - when holds are available, when books are overdue, etc.
To end:
Library 2.0 is a means to an end. How can you integrate your services using these kinds of technologie. Imagine the possibilities.
Libraris as places and humans who use them - the perfect MASHUP!
Program will be posted on the NELA - yup NELA website
http://nelib.org/
Amy is a smart, funny, entertaining speaker. She's talking about the upsurge in wireless devices - phones, computers, etc.
Access is in real time with all these approaches. You can customize your world on the web. Software is handled by the web site -not the user.
web 1.0 vs. web 2.0
Britannica online --- Wikipedia
Personal web sites -- blogging
content managmement systems - -- wikis
directories -- tagging
Ofoto - Flickr
3 aspects of web 2.0 - self service, community and trust
Self service: eliminate barriers, reduce complexity, customization, anywhere anytime, user drives the process.
example - itunes, you do it yourself, portable, whenever you want, makes suggestions to you
Community: sharing, collaboration, content, reputation, rise of the professional amateru, virtual worlds.
>>Users contributions
availability of free tools: blogger, PB wiki, Audacity, Slideshare.
Popular sites thrive on users contributions and promoting contents - check out the ok go treadmill video on youtube if you haven't seen it.
Tags and tagging
Keywords associated with whatever you're trying to describe
Uusally chosen by the author/creator of the item
Pew Internet - 28% if Americans have usd the internet to tag content
Talked about tag clouds
Stephen Colbert - Trust 2.0. Colbert encouraged all his watchers to go to the wikipedia and say that the elephant population in Africa has tripled. Brought down the wikipedia. POint was that with the wikipedia, is something necessarily true just because you read it in there.
Exhortation to make sure you trust the web content on all things.
Expectations 2.0
Library user expectations are based on experiences and technology avilable on the commercial web.
We;redealing with a social phenomenon - not just technology - Good point
Library 2.0 is new model for library service
Chance to rethink and retool what we do and who we are
Examples of Library 2.0
WPI library - IM reference 24/7
Darien Library in CT - has 10 blogs for differnt areas in the library. They're customizing info to the user. Blog format allows commnet and creates a community.
Memorial Hall library - poetry on ine
Butler University WikiRef. Reference resources in the wiki and people can comment on the use of the sources. Everyone on the reference desk can see the comments.
RSS
Does the library have info it wants to put out to people regularly? Use RSS!
Examples -- Univ. of Nevada - new books alert RSS
Nelinet offers an RSS feed for upcoming events and workshops
MySpace - social networks, make connections with people who share similar interests, keep in touch with friends, libraries can have a presence where the young people who hang out.
Boston Region has a myspace page. One of its friends is the library in Second Life!
Second Life for Libraries. Includes an Information Center. You can staff the reference desk! There are virtual book discussion groups. Interesting way of bringing people together.
OPAC 2.0
our opacs are out of date re: web 2.0. They contain valuable data. But don't work he way web 2.0 things do work
Google John Blyberg: ILS Customer Bill of Rights - everything that should come with an ILS now
Examples of new approaches to library opacs:
OCLC's Fiction Finder uses tagging and creates clouds that will lead uer from one title to another.
Cupid from the university of Rochester. Search on for instance, Tale of two cities and get only one hit. Click on it and it opens up more records with more choices for different formats. The detailed records connect with a map of the stacks that tell user where the book is shelved,
Ann Arbor district library - tags in the opac. Users can log in and add tags. Amy likes the use of LCSH along with tags.
Plymouth State University . Bib records can be found by Google. Essentially each bib record is a blog!
OCLC's Worldcat.org - World cat available to anyone.
Boob burro - Little program that people add to their opac that take you out to the internet.
Library lookup - another connecting tool.
A Mashup - Lewis and Clark Library System, A mashup takes info from different resources and puts them together.
TRUST in the library world
Traditionally libraries have been wary of maintaining and make use of patron data. However, users are enthusiastic about contributing content. We need to find ways to make use of it.
Challenge - find balance betwen personalization and privacy
Library ELF manages patron info - when holds are available, when books are overdue, etc.
To end:
Library 2.0 is a means to an end. How can you integrate your services using these kinds of technologie. Imagine the possibilities.
Libraris as places and humans who use them - the perfect MASHUP!
Launching Library 2.0: Working in the New Web World
Presenter Amy Benson - who works at NELINET doing training and consulting.
Just a side note - everything is 2.o now - even Barbie (of whom I am not a fan for many reasons, and now I've got one more to add to the list!)
Although I've been attending workshop sessions on Web 2.0 and Library 2.o for quite a while now, I'm still interested in what exactly is happening in and around libraries and how they are using it. Apparently, there are plenty of other librarians in the same boat because this session has filled the room once again.
I will focus not on what it is, but how it's being used by libraries and my reflections or ideas about what can be done. It's sort of a cycle. Groups, software, users drive the technology and use it.
"Viral Momentum" - technology-assisted word of mouth spreading information much faster than typical word of mouth method.
The 3 hallmarks of Web 2.0:
Wiki's - Butler University has added a wiki for their reference collection where people can annotate each reference source.
RSS (Real Simple Syndication) - allows you to push/send out information to users, alert services about new events or materials: University of Nevada has alert lists for different genres of new books.
OPAC 2.0: John Blyberg wrote an ILS Customer Bill of Rights This is something I've also been hearing about quite a bit. The fact is, we need to start demanding certain functions from our vendors for ILS's. These libraries are doing things with their OPAC's that make them interactive
Library LookUp - a bookmarklet that allows users to go straight to your library catalog and a book's record specifically.
Library ELF - allows patrons to receive reminders about books and when they are due.
The whole presentation will be posted on the NELA website.
Just a side note - everything is 2.o now - even Barbie (of whom I am not a fan for many reasons, and now I've got one more to add to the list!)
Although I've been attending workshop sessions on Web 2.0 and Library 2.o for quite a while now, I'm still interested in what exactly is happening in and around libraries and how they are using it. Apparently, there are plenty of other librarians in the same boat because this session has filled the room once again.
I will focus not on what it is, but how it's being used by libraries and my reflections or ideas about what can be done. It's sort of a cycle. Groups, software, users drive the technology and use it.
"Viral Momentum" - technology-assisted word of mouth spreading information much faster than typical word of mouth method.
The 3 hallmarks of Web 2.0:
- Self Service
- Community - example: OK Go - Here It Goes Again: music video on YouTube.
- Trust
Wiki's - Butler University has added a wiki for their reference collection where people can annotate each reference source.
RSS (Real Simple Syndication) - allows you to push/send out information to users, alert services about new events or materials: University of Nevada has alert lists for different genres of new books.
OPAC 2.0: John Blyberg wrote an ILS Customer Bill of Rights This is something I've also been hearing about quite a bit. The fact is, we need to start demanding certain functions from our vendors for ILS's. These libraries are doing things with their OPAC's that make them interactive
- FictionFinder (from OCLC): not just a MARC record, but a full description.
- University of Rochester has one called CUPID (sp?)
- Plymouth State Library
Library LookUp - a bookmarklet that allows users to go straight to your library catalog and a book's record specifically.
Library ELF - allows patrons to receive reminders about books and when they are due.
The whole presentation will be posted on the NELA website.
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