Thursday, May 3, 2007

Launching Library 2.0: Working in the New Web World

Speaker Amy Benson of Nelinet

Program will be posted on the NELA - yup NELA website

Amy is a smart, funny, entertaining speaker. She's talking about the upsurge in wireless devices - phones, computers, etc.

Access is in real time with all these approaches. You can customize your world on the web. Software is handled by the web site -not the user.

web 1.0 vs. web 2.0
Britannica online --- Wikipedia
Personal web sites -- blogging
content managmement systems - -- wikis
directories -- tagging
Ofoto - Flickr

3 aspects of web 2.0 - self service, community and trust
Self service: eliminate barriers, reduce complexity, customization, anywhere anytime, user drives the process.
example - itunes, you do it yourself, portable, whenever you want, makes suggestions to you

Community: sharing, collaboration, content, reputation, rise of the professional amateru, virtual worlds.
>>Users contributions
availability of free tools: blogger, PB wiki, Audacity, Slideshare.
Popular sites thrive on users contributions and promoting contents - check out the ok go treadmill video on youtube if you haven't seen it.

Tags and tagging
Keywords associated with whatever you're trying to describe
Uusally chosen by the author/creator of the item
Pew Internet - 28% if Americans have usd the internet to tag content
Talked about tag clouds

Stephen Colbert - Trust 2.0. Colbert encouraged all his watchers to go to the wikipedia and say that the elephant population in Africa has tripled. Brought down the wikipedia. POint was that with the wikipedia, is something necessarily true just because you read it in there.

Exhortation to make sure you trust the web content on all things.

Expectations 2.0
Library user expectations are based on experiences and technology avilable on the commercial web.
We;redealing with a social phenomenon - not just technology - Good point
Library 2.0 is new model for library service
Chance to rethink and retool what we do and who we are

Examples of Library 2.0

WPI library - IM reference 24/7

Darien Library in CT - has 10 blogs for differnt areas in the library. They're customizing info to the user. Blog format allows commnet and creates a community.

Memorial Hall library - poetry on ine

Butler University WikiRef. Reference resources in the wiki and people can comment on the use of the sources. Everyone on the reference desk can see the comments.

Does the library have info it wants to put out to people regularly? Use RSS!
Examples -- Univ. of Nevada - new books alert RSS
Nelinet offers an RSS feed for upcoming events and workshops

MySpace - social networks, make connections with people who share similar interests, keep in touch with friends, libraries can have a presence where the young people who hang out.
Boston Region has a myspace page. One of its friends is the library in Second Life!

Second Life for Libraries. Includes an Information Center. You can staff the reference desk! There are virtual book discussion groups. Interesting way of bringing people together.

OPAC 2.0

our opacs are out of date re: web 2.0. They contain valuable data. But don't work he way web 2.0 things do work

Google John Blyberg: ILS Customer Bill of Rights - everything that should come with an ILS now

Examples of new approaches to library opacs:

OCLC's Fiction Finder uses tagging and creates clouds that will lead uer from one title to another.

Cupid from the university of Rochester. Search on for instance, Tale of two cities and get only one hit. Click on it and it opens up more records with more choices for different formats. The detailed records connect with a map of the stacks that tell user where the book is shelved,

Ann Arbor district library - tags in the opac. Users can log in and add tags. Amy likes the use of LCSH along with tags.

Plymouth State University . Bib records can be found by Google. Essentially each bib record is a blog!

OCLC's - World cat available to anyone.

Boob burro - Little program that people add to their opac that take you out to the internet.
Library lookup - another connecting tool.

A Mashup - Lewis and Clark Library System, A mashup takes info from different resources and puts them together.

TRUST in the library world
Traditionally libraries have been wary of maintaining and make use of patron data. However, users are enthusiastic about contributing content. We need to find ways to make use of it.

Challenge - find balance betwen personalization and privacy

Library ELF manages patron info - when holds are available, when books are overdue, etc.

To end:
Library 2.0 is a means to an end. How can you integrate your services using these kinds of technologie. Imagine the possibilities.

Libraris as places and humans who use them - the perfect MASHUP!

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